![]() Try resetting the Captur’s infotainment system to its factory settings. A software glitch is responsible for the CarPlay problem.The connected USB port on your Captur does not support CarPlay.Try a different cable, preferably original Apple cable. The Lightning-to-USB cable you’re using is defective. ![]() CarPlay is disabled in your iPhone, go to ‘Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps’ and enable both CarPlay and Siri.CarPlay is disabled in the infotainment system settings of your Captur.If Apple CarPlay does not start on your Captur when you plug in the USB cable and there is no CarPlay icon in the list of apps in the infotainment system, it can be due to a number of reasons: If you’re unsure which USB port supports CarPlay on your particular Captur variant, then consult your vehicle’s owners manual – or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console. USB data port location in Renault Captur. If it doesn’t start automatically, press CarPlay icon in the main menu. After a few seconds Apple CarPlay will launch on your Captur’s infotainment system.This allows the use of CarPlay with your Captur while phone is locked. Touch Allow on your iPhone when prompted.Accept Apple CarPlay terms and conditions, if any appear.Connect your Apple iPhone to your Renault Captur USB port using an Apple-approved Lightning-to-USB cable.If you can’t see CarPlay or Siri & Search under your iPhone settings, then go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, and make sure both CarPlay and Siri & Search are enabled.
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